Professional on a business phone call

STAFFING SOLUTIONS

Callers & Call Center

Professional, well-spoken callers trained for healthcare, legal and business calls, available in your time zone.

What We Handle

  • Inbound call handling and reception
  • Outbound calling and lead follow-up
  • Appointment setting and reminders
  • Patient and client follow-up calls
  • Insurance and payer calls
  • Collections and payment reminders
  • Customer surveys

Tools & Systems

RingCentral, Five9, Aircall, Dialpad, Zoom Phone, your CRM

Why MedLex

  • Trained, vetted and supervised staff
  • HIPAA and GDPR-aware data handling
  • Work in your hours and your systems
  • Flexible hourly or dedicated plans

Need Callers & Call Center Support?

Tell us what you need and we will send you a shortlist or proposal.